Archive for June 14th, 2006

14
Jun '06

Conversion Rate

   Posted by: lyle    in Thoughts

Wasn’t this apology for the fucked-up “terrorist” raid in East London an absolute gem? There’s a video of the press conference held by the men who were arrested, and their story of the arrest – and the entire thing is just truly bad. Being shot with no warning, being dragged down the stairs by their feet, being sworn at, and told to shut the fuck up, and many other things.

And what it made me think, more than anything else, was that if those men weren’t terrorists, “enemies of the state” or whatever before, they sure as shit have been given a bloody good reason to do so now, haven’t they?

14
Jun '06

Game Tart

   Posted by: lyle    in Customer Services, Cynicism

Recently, I wrote a little bit about a company called GameTart.com, and their shonky procedures. I left them because they were turning deeply shit, and never responded to any queries.

Yesterday, when I checked my bank account online, I saw that they’d charged me for another month’s membership. Cue ballistic Lyle.

I sent them an email through their website, asking them what the hell was going on, and asking them to call me.
Nothing.
I sent them another email (they don’t do convenient things like, say, having a phone number) asking them, again, to explain why I’d been charged, and to call me (and yes, I did include a phone number) so that this could be sorted out.
Nothing.

I got a call this morning, where they tried making out they’d replied to emails, and they’d all bounced. Convenient – especially considering that every other email I was expecting yesterday came through fine. Then they tried making out that they’d called me yesterday, but the phone had been busy. Which is, in theory, possible – except that when it’s busy, it goes direct to voicemail. Ooops.

Anyway, the situation’s sorted. It’s still left me with a feeling that they’re actually just a small-time business with very few staff, and less consideration for customers though.

14
Jun '06

Demotivated

   Posted by: lyle    in @Media 06, Work-related

Yet again, work is pissing me off.

Despite the epic explosion a couple of weeks ago, regarding the way work was allocated with a priority of “yesterday”, or “we need this by the end of today, but we’ll give it to you at 4pm”, it’s still happening.

Today’s gem involves a full competition that needs to be completed for Friday. Only Arsehole Boss, in his infinite wisdom, has forgotten that both web developers for the company are away tomorrow and Friday at @Media. Oh, and also the super-super-urgent work that AB needs doing, but that he hasn’t yet actually bothered to tell anyone exactly what he wants.

It’s a good day. Honest.