An update, an email from the idiots at Ticketmaster…
Thank you for your email.
Given the nature of your request it has been forwarded to our Customer Service Department for further investigation. However, this sometimes requires assistance from third parties, such as promoters and venues and may take a little longer to look into.
We are grateful for your co-operation, as every effort is made to reach a satisfactory outcome for you. We will contact you with a response as soon as possible.
The gig’s tomorrow. So whatever happens, the outcome ain’t going to be satisfactory…
I can’t say I’m overly surprised to see that Barclaycard are closing their call centre in Manchester’s city centre.
When I (very briefly) worked there back in 2003 or so, it was a horrible place – built in the 50s/60s, with no air-conditioning or ventilation to speak of, with sides made of huge blocks of glass. In short, it was a sweatbox, and a demoralising one at that.
Updating the building would’ve cost millions, and probably still not been overly successful. So no, it’s not really a surprise.
Well, I’ve chased up the incompetent tossers at TicketMaster about the tickets for Nine Inch Nails tomorrow.
They’ve used a bunch of tosswad arseholes called SecureMail to deliver the tickets. SecureMail don’t have any on-line method of tracking deliveries, so that’s really fucking helpful. But when I spoke to them, they insisted the tickets had been delivered. In January. To our old address, despite having changed the address details with Ticketmaster in December. And apparently I signed for them. Which is really impressive, as I hadn’t been there during the week since October 1st, and we hadn’t even lived there for two months at that time.
And their response? Effectively, “Not our problem, we delivered the tickets”.
Just to the wrong address, to the wrong person. Great.
Last night on the train…
Announcer on the train’s PA system : Ladies and Gentlemen, this is the train for Norwich, stopping at Brandon, Thetford, Attleborough, Wymondham and Norwich.
Idiot, having listened to the announcement : Excuse me, is this the train for Birmingham?
Yours Truly : Yes, I think so.
Month of the Bastard is turning into real fun…
