Archive for August 3rd, 2007

3
Aug '07

Strike!

   Posted by: lyle    in 1BEM, Customer Services, Cynicism

Maybe I’m just naïve, but I really don’t understand how mail workers going on strike is supposed to resolve their dispute.

Royal Mail’s trying to cut costs, partly by laying off up to 40,000 people. Now if it were me, I’d be looking at getting rid of the fuckers that were knackering my business by striking…

But strikes don’t – in my perception – engender sympathy from the public for the plight of those on strike. Instead it’s all “fucking strikers”, and “making a pain in the arse of themselves”, particularly when you start wondering whether they’re also still getting paid full wage while standing around doing sod all.

So how does striking resolve the issue?

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3
Aug '07

Cheat Sheets

   Posted by: lyle    in Customer Services, Cynicism, Geeky, Work-related

One of my colleagues at work emailed me a list of ‘cheat sheet’s yesterday, and among them was this particular beauty – titled “& commands”.

Now I’m sorry, but if you’re going to write a help sheet or reference guide, it’s better to at least use the correct title for the thing you’re doing a reference on.

They’re NOT “& commands” – they’re HTML entities. OK, technically they’re just entities, but I thought I’d specify a bit. I’ve used them in XML, SGML, HTML, and probably a couple of other MLs as well.

But to call them by entirely the wrong name, well, it’s hardly going to reassure me that you know what the chuff you’re talking about, is it?

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