Archive for September 8th, 2007

8
Sep '07

Slack Service Redux

   Posted by: lyle    in Customer Services

I finally went in to the cycle place in Attleborough today, thought I’d check first the useless fuckers were open. I’d called again this morning, and again no answer. So I went in.

The reason they hadn’t called me back? (after going back through the messages on the phone in front of me)

“You called on a Wednesday. We don’t open Wednesdays.”
“So what’s the point of an answerphone, if you don’t bother listening to the messages, or getting back to people?”
“You called at 1.20 on a Wednesday. We don’t open Wednesdays, and we’re closed for lunch between 1 and 2″

I gave up – there was no way I was going to get sense out of him. Still, the bike’s now in for a service, so we’ll see what they do with it.

I also finally managed to collect the picture we booked in to get framed two months ago. At the time they predicted it’d take two weeks. So, bit of a difference.

“I must admit, I’m a bit disappointed that this took two months instead of two weeks”
“Yes, that was a bit of an unexpected delay.”

And that was it. No apology, no nothing.

Tosspots.

8
Sep '07

Organising Time Off

   Posted by: lyle    in Own Business, Travel, Work-related

One thing I’m personally really bad at- and that’s partly down to being a contractor, and the sheer cost of it- is organising time away from work. I’d never deny this, although I do work on it when I can.

This week, we’ve booked a holiday for next March – going back to the Lake District, to the same place we did in March 2006. Already, I’m really looking forward to it.