28
Aug '08

Pants

   Posted by: lyle   in Charm School, Customer Services, Cynicism

On the BBC today, this story of a man who found his phone banking password had been changed made me laugh.

Pissed off with the twunts at Lloyds TSB, the man changed his password to (a remarkably tame) “Lloyds are pants”. And someone within Lloyds changed it to “no, they’re not”. Even better, he then wasn’t allowed to change it back, and wasn’t allowed to have “Barclays is better”.

“The rules seemed to change, and they told me it had to be one word, so I tried ‘censorship’, but they didn’t like that, and then said it had to be no more than six letters long.”

Now if it were me, at that point I’d have chosen “Fkwitz” and insisted that it was my great-grandmother’s maiden name. But then, I’m malevolent like that.

Also, no-one has yet raised the issue that actually, it looks like Lloyds TSB staff can see your entire password. Which isn’t particularly secure, is it?

This entry was posted on Thursday, August 28th, 2008 at 09:30 and is filed under Charm School, Customer Services, Cynicism. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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  1. Redemption Blues » Birtblog Roundup 185    Sep 01 2008 / 11am:

    [...] a footnote to the inexorable creep of censorship, Dummies for Destruction in Pants, discusses an alarming intrusion perpetrated by a (now former) member of staff at a major bank [...]

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