The actual exchange of the iPhone went fine in the end – went in to Norwich to the Carphone Warehouse (where Herself had got the first one) and explained the situation, and we got a replacement phone straight away.

The replacement version has worked out well so far.

It’s been updated to the 3.0.1 OS, and all is still well. I’ve got it all fixed up now with the connection details for our wireless network, Herself’s email account and so on.

The only downside at the moment is the fact that transferring the contacts and phone numbers from Herself’s phone to the iPhone may be a pig – Samsung phones are utter shit when it comes to transferring the phonebook to anything else.