Lockdown – BlindsPosted: Thu 14 May, 2020
A while ago, I ordered a vertical blind from Tuiss (Edited on 23/05 : who now sell as Blinds2Go – sorry, forgot to add this before) to replace the shitty curtain in the front room, and got it fitted. I’ve been really pleased with it since, and it’s generally handled life pretty well.
However, two heavy-footed felines stomping in and out of it had meant that some of the clips to hold it all together (plastic chain with connectors onto each slat of the blind) had snapped, so it was beginning to look a bit ropy. (Additionally, the fabric I chose is slightly rough, so grabs cat fur like an absolute bastard, but that’s a different issue)
Anyway, the number of snapped connectors was getting close to outnumbering the ones still intact, so I got in touch with Tuiss to find out whether I could get some replacement weights and chains.
As it turns out, when I say it was bought and installed “a while ago”, it turns out I meant “nearly six years ago”. All things considered, that means they’ve lasted pretty well.
Tuiss found my order, and we discussed what bits I needed – and at each point I was clear and said I was happy to pay for the pieces, it seemed only fair after six years. But they’ve kept on insisting that they’ll just send them out – and they’ve done so.
The bits arrived yesterday, and are now all in place on the blind. I’m really pleased with it, and impressed with Tuiss. Depending on how things go, if I decide to replace the blind then I’ll go back to them and do so, and see what they’ll charge me for a replacement blind without needing the infrastructure (the actual holding frame/mechanism and so on)