Ordering Stuff

Despite not being a fan of the Festering Season (a revelation rapidly filed under “Sherlock, Shit, No”) I do still do an amount of present purchasing for others.

In this case, I was trying to order something that my father would like, and so went to Oddbins as they’ve been useful in previous years. This time? A good selection, but can I get it delivered? Can I chuff-as-like. Each time I try, I get thrown out with an error.

So it’s off to email customer services…

I have repeatedly tried ordering from your website, and have failed each time when I try to add a delivery address to my account.
The process throws out an error, telling me to contact the webmaster. Unfortunately, Oddbins has managed to not have a contact
for the webmaster on the site, so this’ll have to do.
Anyway, because of these problems, and the complete refusal on the part of Oddbins to guarantee delivery by Christmas, you’ve now lost the custom. Admittedly it was only £40, but all the same, that £40 has now gone to another supplier.
In the run-up to Christmas, I’d recommend fixing the website problems ASAP – it happens any time I try to add a new delivery address (whether to my address book, or just for this one delivery)

Which I think is pretty helpful, all things considered.

It remains to be seen what the response from Oddbins will be…