B&Q – still going
Posted: Thu 10 February, 2005 Filed under: B&Q, Customer Services, General 2 Comments »And in direct contrast I also got an email last night from B&Q’s customer services saying “Thanks for your comments, we’ve forwarded them on to someone who’ll talk to you soon”. Impressive – only three days between sending the email and receiving a response.
I despair.
Someone sent me this this morning, and I thought of you…
“My congratulations to you on getting a yacht to leave the UK on 28th November 2004 sail 27,354 miles around the world and arrive back 72 days later.
Could you please let me know when the kitchen I ordered 96 days ago will be arriving from your warehouse 13 miles away?”
Gah! Beaten to it — was just about to post that on here, too 🙂