Crunch – Enterprise Day Two

Following on from Friday’s fuck-ups with Enterprise Car Hire, we’d organised for the Norwich office to come and collect me between 10 and 11am, bringing me back to the Norwich office to do the paperwork and collect the car to drive home. Simple, you’d have thought. But no – because Enterprise Car Hire are a bunch of abysmally slack useless bastards.

Just before 10, they called to say that because of the condition of the roads (which were OK for the main roads, but a bit dodgy on back roads) they wouldn’t make it for 10-11, and would instead come over between 2 and 3. Fine with me, at least I knew what was going on.

Except, well, that’s not what they actually did. Instead, they gave the job back to the useless fuckbags at the Diss office. (which I’d explicitly asked to not happen, as Diss office were – um – useless fuckbags) The people at the Diss office decided to bring a car to me – why they did this and used up two of the three staff at Diss, rather than coming over to pick me up, as Norwich had planned to do is a mystery – and supposedly left Diss at 1pm.

After lots of phone calls to the Diss and Norwich branches, the car eventually turned up at 5.15. If the Diss office of Enterprise Car Hire are to be believed (and that’s a bit of a leap) it took them four and a quarter hours to travel 20 miles.

I’ve got the car for two weeks for sure, and we’ll see what happens after that. I can’t wait to see how Diss fuck up the returning of the car. Still, so long as they don’t charge me for whatever they fuck up, that’ll be fine.

As it is, I’m just glad I’ve finally got the car. It means at least I’ll be able to get in to work tomorrow, and sort out the stuff that’s waiting for me there.