B&Q – Comments and Feedback
Posted: Sun 17 December, 2006 Filed under: B&Q, Charm School, Customer Services 1 Comment »Back in February 2005, I wrote a very snarky post about B&Q‘s general inefficiency, incompetence, and piss-poor attitude.
It’s had a fair number of comments along the way, but yesterday, some charming person from B&Q dropped by to leave his thoughts.
Lovely…
Schadenfreude 2
Posted: Fri 10 November, 2006 Filed under: Charm School Leave a comment »Walking back from work tonight, another joyous sight :-
There’s a whole bunch of police people doing safety checks on cyclists, and pulling over all those who don’t have any lighting. Which is good in itself, as there’s a fair number of cyclists in Cambridge who seem to think that all drivers have vision like Superman, and can spot a cyclist with no lights, in dark clothing, in November, at 6pm.
Even better, though, was the cyclist coming the other way, riding on the path, who almost rode into one of the police people. Needless to say, she was stopped and got a pretty serious bollocking.
I walked on, smiling.
Inconsiderate Twats
Posted: Tue 17 October, 2006 Filed under: Charm School, Thoughts, Weirdness 2 Comments »Tonight, while out having my evening meal, I saw something that I personally consider to be one of the rudest things I’ve ever seen.
I won’t describe the person involved, except to say they were about 18. Even that’s not overly relevant, but there we go.
Anyway, this person took a call on their mobile (or they might’ve made the call, I wasn’t paying that much attention at the time) in the restaurant, which- while it’s not something I tend to do, unless it’s really important (and this really wasn’t an important call) – isn’t really something that bothers me all that much. What I did find incredibly rude, though, was that this person then proceeded to wander round the restaurant, around a whole range of different tables where people were eating, while on the phone. I’ve no idea why they did it – it wasn’t like they were having problems getting reception, they just wanted to wander around while talking.
Personally, if I’d been one of the waiting staff, I think I’d have probably told this person to either sit back down with their family, or fuck off outside and take/make the call there, rather than the way they chose to do it. It was coming close to me just telling the person to fuck off anyway.
I just don’t get that mind-set – why the hell would anyone do that?
Joggers
Posted: Tue 17 October, 2006 Filed under: Charm School, General 3 Comments »How to upset people in the morning. An occasional series.
Number One. Walk past a jogger who is puffing, panting, but still jogging. Make it look as effortless as possible.
Poor sod looked so demoralised.
And yes, I do walk very fast. But it still amused me to be overtaking joggers.
Apologetic
Posted: Fri 15 September, 2006 Filed under: Charm School, Customer Services, General, Travel 1 Comment »One thing that brightened my day this week – I got a full and unreserved apology from the council for the utter fuckup that was made of the recruitment process.
I sent off a letter last Friday to the chief executive of the council, and copied in the head of HR, and the guy I’d been dealing with at the agency. The reply came back within the week, and was exceptionally apologetic, explaining that the guy who had caused the problem has been off sick, and has been replaced by a new interim Head of IT, and that the entire process is now under investigation within the council.
So it sounds like Mr Sensitive is in for a major kicking at the hands of the HR department, and frankly it won’t be anything he doesn’t deserve. And because of the letter, the agency are now going to send an invoice to the council for their recruitment costs, as they got the right person, and got the job offered, but then everything at the council turned to ratshit. Which ain’t the agency’s problem, and as such they might as well see whether they can get anything out of it.
So, a bollocking, an apology, and an agency that’s very happy with me even though I’m not currently working for them. Can’t be bad!
Educated
Posted: Tue 5 September, 2006 Filed under: Charm School, D4D™ 2 Comments »Ah, I do like getting fanmail.
Today’s special is a comment on this post from a while back, about my Shuttle box.
Ah, how lovely. No punctuation, no grammar, no explanation, and no relation to anything within the post. Just some useless abuse from some limpdick flangebucket who isn’t even brave enough to leave his email address or a link. Bless.
(via YorkshireSoul)
I know it’s infantile, but I absolutely love this. It’s not often I actually do laugh out loud, but this was one instance where it happened…
