D4D

An example of the unreasonable man who makes all the progress

Archive for the category “Weirdness”

Illumination

On Friday morning, while it was still dark, I started the car to go to the client office – and one of the headlight bulbs blew.

Bollocks.

I’m not a fan of driving with one bulb out, but in this case it was going to have to happen, so off I went, a bit more carefully than usual, as a bigger swathe of the road than usual was in darkness.

On the way home though, I dropped in to one of the local(ish) Halfords, and got a new bulb sorted and fitted. Yeah, in theory I could fit it myself – but seeing the struggle the lad had with getting to it (the space was extremely tight/narrow) I’d have had issues, so it makes sense to get them to do it. (Also, when he opened the packaging for the first bulb and dropped the bulb through the engine block, he just went to get a replacement – that wouldn’t have happened if it’d been me doing it!)

From start to finish, it took less than half an hour – even with the difficulties the lad had. And all for less than £20.

I really don’t get why so many people seem to have problems with getting bulbs replaced. Some people I see in the village have had the same bulb out for weeks, if not months. I understand that sometimes you just get used to the problem existing, rather than fixing it – but at the same time, working headlights are a pretty basic requirement, I’d have said.

And besides, if it’s only £20 all-in to fix it, really, I don’t get the point of not bothering. but maybe I’m missing something. Wouldn’t be the first time, after all.

Technical Dipshittery

Yesterday, I got a text message from O2, telling me that they were going to be closing their TuGo app (an app that allows phone calls to be made/received through my wifi connection, when the mobile phone signal is bobbins) at the end of November.  It gave some options for enabling better alternatives, including their ‘4G & WiFi Calling’ through a range of phones, so it will no longer need a separate app.

That’s all well and good – and TuGo has always been a bag of shite anyway.  So I started to go through the process, as ‘detailed’ by O2 of how to get it all set up on my phone.

Except that once I’d enabled it on my phone (or tried to) it told me I needed to do it via the O2 website, to activate it on my account. Bit of a pain in the arse, but OK, let’s get it done.

Oh.

The page detailed in the message doesn’t actually contain the information necessary. I can see a link explaining how great the 4G and Wifi Calling is, but nothing to activate it.

So, I start up a LiveChat with one of their Tech Gurus, who tell me that it’s still showing I’ve got Tu connected to my account, and that needs to be removed before I can do anything. No worries though, they’ll sort it out.  Give it about half an hour, reboot the phone, it’ll be done.

Except it wasn’t.

So I got back in touch with O2, this time by phone instead of LiveChat. Oh dear, oh dear.

I (eventually) got through to another of their Tech Gurus, who again says that Tu is still connected to my account, and that I have to uninstall the TuGo app on my phone in order to get rid of the connection. No idea why the previous tech person said they could do it, that’s not possible, it can only be done from your phone, sir.

So I uninstall the app, in the usual way.  Oh no, sir, you haven’t uninstalled it. You’ll need to go back to the app store, reinstall the app so you can uninstall it. (Eh? What?)  Yes, you’ll need to reinstall the app – you didn’t uninstall it, “you just deleted the little picture on your phone”.  That’s a direct quote. From a Tech “Guru”. Who doesn’t appear to even know the word “icon”.

So. Let’s see how this goes.  Phone call goes to speakerphone, so I can go through the process while the “Guru” is still on the call, and telling me what I need to do.  I reinstall the app – and in order to get in to it, I have to rebuild the connection and association with my number – because uninstalling the app has got rid of all that information . Which is exactly as it should be.

I rebuild the connection, then go into the app’s Settings and Delete the Account.  The Guru says “Oh there we go, I can see you’ve now uninstalled the app”. No, I haven’t, I’ve deleted the account. The app is still installed, I can see it.  “No, it’s uninstalled”

All the way through the call, that “Guru” couldn’t tell the difference between “Delete the Account/Connection” and “Uninstall the App”.

It’s resulted in two further interactions with layers of O2 management, telling them the problems, fixing the issues, and generally getting it more sorted.

And all the way through this, all it would have taken was for that “My Device” webpage saying “You’ve still got an active connection to TuGo – you need to remove that before we can progress. Here’s how.”  That would’ve fixed everything, and I wouldn’t have needed to speak to O2 at all, let alone a total of four times.

Sometimes I just despair of people, and companies.

Repeatedly Breaking – an Update

Following on from Friday’s post about the pain I was getting in my ankle and leg, it all sorted itself out over the weekend.

From the speed of the recovery – going from walking with serious pain and limping at 9am to being able to walk fine, with just residual soreness by 2pm – I suspect that it was some kind of reaction to something I’d eaten, rather than a ‘proper’ muscle or tendon strain.

I’ve had gout attacks before – although I haven’t written about them here (or at least, not using the word ‘gout’!) – affecting the big toe on my left foot. They’re usually related to a food reaction, that I’ve either eaten or drunk something to levels that aggravate things. Some of those things are ‘standard’ – too much beef and ham, for example – and some are downright weird – such as swapping my usual Diet Coke for something like Sprite Zero. That’s what triggered my first attack, back while I was still in Norfolk.

Last week’s one, though, was different. Similar levels of pain – but on a slightly greater scale, as it was my ankle joint rather than a toe, and thus there was a lot more that hurt.  I don’t honestly know whether it was gout but in an ankle, or whether it was something gout-esque. Regardless, it bloody hurt.  It felt more like it was muscle/ligament-based than joint-based, but I simply don’t know enough.

I’m pretty sure of what triggered it this time, so I might research it a bit more, and try things out a bit. But doing so would, by definition, result in more pain, so that’s currently not striking me as a great idea.  Frankly, I’ve had enough of hurting for the moment, so I’m firstly hoping for just a few weeks where I don’t get any more shit to deal with.

It won’t happen, but hey, a boy can dream.

A Week Off Kilter

For some reason, all of this week I’ve had the wrong days in my head.

I didn’t write anything here yesterday, because in my head it was Thursday, so I didn’t need to.

This morning I was waiting online to buy some tickets that go on sale at 9am on Friday, and was getting annoyed that they weren’t yet available.  Which is, of course, because today’s Thursday.  (And I’m an idiot)

I don’t know what’s knocked things out of alignment. I haven’t had any nights of particular bad (or even particularly good) sleep that might explain it. I’ve not done anything particularly differenly to usual, but my week is a day ahead of itself. It’s all very odd.

 

Changed Volume

Ten days (or so) ago, I got some work done on the car.  It had been getting noisy – which I knew was the wheel-bearing starting to play up – but it turned out to also need new bushes, as the existing ones had split. (I’ve no idea – well, I kinda know, but whatever)

I got the work done, and since then the car has been a *lot* quieter. Surprisingly so, in fact.  Like many things, it’s obviously been ongoing (and getting louder) for a while, but because it’s just been gradual, I hadn’t really noticed.  (The wheel-bearing happened quite quickly and had more of an effect/impact)

But as a result, it’s also meant I’m driving faster, while my brain recalibrates a bit.

You see, a lot of the time I drive by the noise of the engine, rather than necessarily looking at the speedo all the time. I know what each speed “sounds like”, along with whether it’s level road, or up or down hill. I should point out that this isn’t something I’ve learned specifically, or been like ‘ah, so that’s what [x] up/down-hill sounds like’, but it is something I’ve noticed I do. (I also drive faster if I turn up the volume on the radio. It’s not a conscious thing, but it does happen)

So yes, this last week has been spent recalibrating my speed and volume settings. Which is kinda fun, and kinda geeky.

PIDU – Ill-prepared

As I’ve said before, I tend to be ridiculously early for things, primarily so I know it’s all sorted well in advance.

However, I find it utterly amazing how many people appear to be so chronically ill-prepared for just about anything and everything in their lives.

My primary office is near(ish) to the local test centre for the theory part of the UK driving test.  By “nearish” I mean “it’s walking distance, in a straight line, but over a significant road, so maybe five minutes walk”.  On a regular basis I get stopped outside my office, and asked where the test centre is, by people obviously already running late, and get this “Oh shit” look when I tell them it’s still five minutes away.  These tests are renownedly run punctually, and they don’t have much tolerance for lateness – but from memory, it makes all that very clear on the paperwork that tells you where the test is to be taken.

So because they haven’t checked where they’re supposed to be, they’re now running the risk of not even being allowed to take the test – and you don’t get a refund on it for being late and/or disorganised.  I’ve never seen it as all that difficult to do, to be in the right place at the right time, but it’s obviously an issue for some people.

Similarly, a couple of weeks back I was with friends in London, and their son was meeting other friends of his so they could go to a concert/festival thing in Hyde Park. We’d got other plans once he was in the venue, but they were somewhat dependent on the friends actually having IQ points of their own. They’re similarly pathologically early to me, which helps – but the son’s friends…. weren’t.

Despite the concert tickets telling them where they needed to be, which entrance to use and so on, they decided to turn up to the wrong Underground station, at the wrong time, and at the wrong entrance.  There’d been no preparation, no thought, not even an understanding of how best to get around, yet still left it all to the last minute, as if expecting some fairy godmother to wave a wand and everything would be All Right.

And it kind-of was. They got there, and we got to where we were going, but a couple of minutes late. (Anyone else, it would’ve been late by twenty minutes or more, but we can all shift our arses when necessary) So it did work out OK, but only because we knew more about where they were than they did, and walked the extra to find the fucking idiots.

All told, it’s just an attitude I don’t understand.   I know I’m at the opposite end of the scale, but still, it never seems that difficult to me, to be prepared, to know what you’re doing, and get wherever on time.  But obviously it’s more of a challenge for others…

 

Updates

Yesterday, I was a bit stumped about what to write for today – but luckily, AVG came to my rescue.

It put up a notice yesterday on my screen telling me that six of my installed programs were out of date – which is kind of a surprise, as I’m normally pretty good at that kind of thing.

Then I read the message properly…

You’ll need to click on it to embiggenify and make it properly readable – but basically, all six programs it was telling me were out of date were actually *more* up to date than the ones it wanted me to install.

So no, I don’t think I will ‘update’ them to keep my machine safe.  For fuck’s sake.

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