Moving Phones

I should’ve known that the efficiency of BT in the last move was an exception, rather than a rule. I should’ve chased them up more, I know.

I was lulled into a false sense of security by someone who sounded efficient, but wasn’t.

So on Friday when I tested the old phone number at 3:30pm, and got a ringtone, I thought “Oh, bollocks.” So I rang BT’s Moving Home department, and eventually got through.

“Oh, I don’t know what’s happened there – the system seems to have decided that there was a problem with the order, and then we didn’t tell you about it”
Yeah, no shit. At 4pm on a Friday, imagine how happy that makes me.

As it turns out, the order had got completely lost in the system. No idea why, and no-one can tell me, either. Bunch of tossers.

But in fairness to them, within 2 hours of being told, the landline had switched over to the new number and the new place without any further hitches. That bit is simple, by all accounts. (Doesn’t explain why it takes them two weeks notice usually, but there we go)

Broadband, however, is a problem. Supposedly it takes five working days, regartdless of anything else. It’s incredibly annoying, but again it’s one of those things where there’s really nothing I can do except wait. Oh, and phone them on a daily basis to see how it’s going. *grin*

But ’til Monday June 4th, it looks like I’m stuck with slowband. And oh God is it slow, after being used to ADSL for the last four and a bit years…