HMRC FailingsPosted: Thu 5 November, 2015
This week, MPs declared that HMRC is still failing taxpayers in umpteen ways – which is no surprise to anyone who has to deal with them on an even vaguely regular basis.
Now that I’m doing the self-employed thing, I’ve spent more time than I should on the phone to the idiots.
From the article
In 2011-12, HMRC answered 74% of calls from the public, but by the start of 2015, it only answered 50% of them, the MPs said.
Honestly, I’m amazed it’s as high as 50%…