ConnectivityPosted: Mon 3 July, 2017
Yet again, my home broadband connection has gone to pot over the weekend.
It’s an ongoing problem – basically, there’s a leak in the outdoors part of my connection, so when it rains heavily, water gets in, and corrodes the connections in the master socket. I start to know it’s going to be bad when any phone call I make (not that I make many on the landline, but still) starts to get crackly. After a while, it then gets bad enough that the next ingress of water breaks things properly, and leaves my modem/router dropping the connection and reconnecting on an all-too-frequent basis.
In the five-and-a-bit years I’ve been in this house, I’ve had four master sockets. Now soon to be a fifth.
BT refuse to believe that this is the problem – this has been going on for ages, and they’ve done line checks etc., but won’t replace the outside part of the connection, for some reason.
So we go through the farce of doing fault-tracking, “We can’t find anything” and then booking an engineer to come out. Every time, I get told “If it’s a problem past the master socket (i.e. with my own wiring) then it’ll cost £129.99 on your next bill”. It won’t be with my wiring, because I’ve got precisely one socket, and one connector/splitter (also supplied by BT) on it.
Everything else will be fine, it’ll just be corroded connections in the master socket. Again.
This time, I’m going to aim to get the engineer to reinstall the master socket, but do so higher up the wall (so water doesn’t get in, as it can’t climb cables) or on a longer cable inside the house, so I can put it on a shelf or whatever, and again, let gravity deal with the problem.
The engineer’s coming out on Wednesday morning, so we’ll see what happens from there. It’d be nice (and really quite novel!) to have it sorted properly this time. But only time will tell whether that’ll happen or not.