D4D

I don't know anything about saints, but I have an uncanny instinct for sniffing out a son of a bitch.

Archive for the category “Business”

Moving Emails

Over the weekend, I ended up moving a lot of my email processing over to Amazon’s “Workmail” product. So far, it’s gone pretty well, but we’ll see what happens over time.

The email server/service I was using (via a company I do a lot of my hosting with) was generally OK, but had some significant issues which they didn’t appear to be able (or willing) to fix. The main one was that emails with attached files – particularly PDF and Word documents – would occasionally disappear. They wouldn’t bounce back to the sender, and they wouldn’t tell me (the recipient) that something had gone wrong, they’d just disappear with no notice to anyone.

Generally it’s been survivable, but last week there were things for HMRC and others that didn’t make it – things that were, safe to say, bloody important.

So I’ve moved the primary accounts over to Workmail, and it’s been quite smooth.  The setup didn’t take long, and while there were a couple of teething errors when it came to migrating the emails from Old to New, it all worked pretty nicely.  Once I knew what the hell I was doing (and/or looking for) it became even easier/better.

After that, the main ball-ache has been putting the new accounts onto all my devices, and getting everything to syncronise properly again. It’d be nice if you could just push the new account to your devices, but that’s a level of tech that’s above and beyond what we’ve currently got, sadly.

Still, it’s all worked, I’m fully moved over with all my key accounts, and it hasn’t made me want to throw computers through windows. Even that is pretty noteworthy, I think.

Working Motion

This week, I’ll be changing office.  Nothing major – just at the other end of the building from my current one, and on the back of the building rather than the front.  There’s a number of reasons for it, but it’s mainly because the front of the building is a sun-trap, and it all turns into a rancid sweatbox. The back of the building is cooler (or at least more consistent) and that’ll be nice.

I also wanted a bit of change – it’s not a major one, but it’s still a change, a new view, and sorting out all of that stuff.  As I’ve said elsewhere, I’m in a bit of a stasis block at the moment, with no change in (for me) way too long when it comes to house, job, contract, clients and so on. Location-wise, I’m likely to be staying where I am for another year-and-a-bit, so moving office (even while staying in the same building) means just a bit of change.

I’m sure there’ll be more coming in the future, but for now, this should be enough.

Along the way, I was also pleased to see, when I prepared to move the office, how little crap I’d actually accumulated in the eighteen months or so that I’ve been in the current one. I was able to move everything within an hour, and had a half-bag of rubbish to get rid of along the way. And that was it.

So on that score, it’s all been pretty successful.  For the office itself, we’ll see how it goes, but all told it’s not really much of a change, so should all be fine.

Fixing Things

So far, this year has involved a number of customer service clusterfucks, some of which I’ve mentioned on here, and it looks like a number of those issues are now on the way to being sorted, thankfully.

That list includes

  • The Cat boots – successfully returned to manufacturer, and a replacement pair are (apparently) on the way
  • The Credit Card company – seems to be sorted, with outstanding issues rectified.
  • My Accountants – this has been something that’s been ongoing for a year or more, where they’re just ridiculously slack and uncommunicative. If it weren’t for the fact that they’ve been free (for the last 18 months!) then I’d have moved on well before now.
    The free stuff is a story of its own, but basically when I complained to director level at the end of 2015, they told me I wouldn’t be charged until they’d fixed the issues.  Eighteen months later, the issues are still there, although having had some productive conversations with the Operations Director, I think they’re turning the corner at last!
  • BT – Hopefully, that’ll be sorted today. The engineer is due between 8am and 1pm, and fingers crossed things will be sorted.

There’s a couple of other things coming up that so far seem positive, but I’m waiting for them to come through properly before I write about them.

All told though, yeah, it’s all feeling a bit more fixed and positive.

Connectivity

Yet again, my home broadband connection has gone to pot over the weekend.

It’s an ongoing problem – basically, there’s a leak in the outdoors part of my connection, so when it rains heavily, water gets in, and corrodes the connections in the master socket.  I start to know it’s going to be bad when any phone call I make (not that I make many on the landline, but still) starts to get crackly.  After a while, it then gets bad enough that the next ingress of water breaks things properly, and leaves my modem/router dropping the connection and reconnecting on an all-too-frequent basis.

In the five-and-a-bit years I’ve been in this house, I’ve had four master sockets. Now soon to be a fifth.

BT refuse to believe that this is the problem – this has been going on for ages, and they’ve done line checks etc., but won’t replace the outside part of the connection, for some reason.

So we go through the farce of doing fault-tracking, “We can’t find anything” and then booking an engineer to come out.  Every time, I get told “If it’s a problem past the master socket (i.e. with my own wiring) then it’ll cost £129.99 on your next bill”.  It won’t be with my wiring, because I’ve got precisely one socket, and one connector/splitter (also supplied by BT) on it.

Everything else will be fine, it’ll just be corroded connections in the master socket. Again.

This time, I’m going to aim to get the engineer to reinstall the master socket, but do so higher up the wall (so water doesn’t get in, as it can’t climb cables) or on a longer cable inside the house, so I can put it on a shelf or whatever, and again, let gravity deal with the problem.

The engineer’s coming out on Wednesday morning, so we’ll see what happens from there. It’d be nice (and really quite novel!) to have it sorted properly this time. But only time will tell whether that’ll happen or not.

Slow Roads

Every so often I have a day where I just want it to be over – not in any kind of self-harm way, just when a lot of things have turned to shit, and all I want is to go home.

Unsurprisingly, today has been one of those days.

It started OK – it was cooler last night, so I actually got some sleep. I’d got a meeting down near Reading, so once I was awake at 6am, I left to get down there while avoiding the worst of the rush-hour traffic, and aiming to be down in Reading before it even really started. That mission was kind-of successful, in that I was down there by 8.30 – but still, it took two and a half hours to do a journey that I can do on a weekend in an hour, or just over.

The meeting itself went OK, and I’ve got a bundle of work to do, which will make life entertaining.

Afterwards, fortunately I checked routes home on my phone, and found that the M1 had been completely closed due to a fatal accident.  It’s an area I know pretty well, so I knew I’d got a bundle of cross-country routes I could take, and that’s what I did.

However, it seemed like every single part of that route, I was preceded by slow-moving drivers who had nowhere to go, or no desire to get there.  The entire way back was spent going at 30 or 40mph on roads where the limit was 60, and all on what turned out to be the hottest June day in more than forty years – warm to the point where even the car’s air-conditioning wasn’t really managing anything.  (I may need to look at re-gassing it, but we’ll see)

All told, the journey home took two and a half hours – most of which was just due to being so much slower than I would’ve been on quiet/non-busy roads.

So, by the end of it, I was just wanting to be home, for it all to be over and done with.

It’s going to be the first day in several months where I haven’t achieved my steps-per-day walking target – I could still have done it, but frankly, with the temperature and everything else, I just couldn’t be arsed.  In fairness, I’m already well up on the week’s target anyway, so a day off is perfectly doable (and I’m doing a bigger walk at the weekend too) but still, it’s also the first time in ages where I’ve had a day with such levels of failure to be arsed.

Changeable

The last couple of weeks – and the coming one – have been… chaotic, to say the least.  I’m used to this in general, but it’s felt like it’s been even more frenetic than usual this month, and there’ve been a lot of contributory factors that have all conspired to make it so.

Work-wise, I’ve been ending up on-site at least twice a week, rather than the usual one day a week, and that’s just disturbed things a bit. Usually I can take my work laptop on-site on a Monday, and then leave it in my own office for the rest of the week, rather than constantly lugging it around.  This month though it’s been on-site, in-office, on-site, in-office etc. etc.

Around the work stuff, there’s been a lot of other bits going on, with stuff in London on some evenings, as well as other social stuff and going to the cinema.  And it all adds up.

For example, this week has involved…

  • Monday – on site
  • Tuesday – working from home, then going to London to Mere in the evening.
  • Wednesday – in office
  • Thursday – on site, then seeing Kong: Skull Island in the evening
  • Friday – in office
  • And then just my usual idiocy in the coming weekend, another trip to London to see friends, and a social-and-food even locally on Sunday

Next week is no different really, including two London trips to the theatre, as well as all the usual work. I’m vaguely hopeful that I won’t be on-site more than once, but I’ll only find that out during the week.

Once next week is done, I’m hoping that things will be a bit quieter again. That’s certainly the plan – if nothing else, I need some downtime – but we’ll see how it goes.  In fairness, I can handle the multiple days on-site or I can handle the other stuff – it’s just when it’s both things at once that it gets somewhat harder to deal with.

What’s The Plan?

And here we are, at the start of 2017. Didn’t that come round quickly?

As with previous years, I don’t really make resolutions. It’s all pretty arbitrary, the whole resolutions thing, so I usually choose to make plans from one birthday to the next, rather than the whole “January 1st is for new starts” cobblers.

This year, I’ve got some plans for 2017 as a whole though – although they’re not much different to what I’d laid out back in November.  However, in my head, I’ve laid some of these down as being “this year” instead. I don’t quite know why, but it’ll work for me.

So – what are they?  Well, in no particular order…

  • Finances
    • Add a significant amount into the savings
  • Work
    • Figure out what comes next after the current contract (I’m sure that’ll happen at some point in the coming year)
    • Learn some new stuff, because why not?
    • Launch at least one of the projects that’ve been in my head for way too long
  • Writing
    • Complete at least one of the screenplay ideas I’ve started in 2016
    • and then figure out what the hell to do with it/them
    • Complete a book idea I’ve got, and publish it (for Kindle)
  • Health
    • Lose weight (I’ve put some on over the Festering Season, and want to lose that, plus a bit more)
    • Do some training/practice walks for that walking marathon in September
    • and then complete it on the day

And really that’s it. There might be a couple of other projects along the way, but that’s the main objectives, all in one place.

Whether or not they happen, I don’t know. (Obviously, as we’re only on Day One)  But I’m going to give it a damn good go.

 

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