A Bag For Life

Over the weekend, while I was out shopping, the person in front of me’s “bag for life” split open.

What really surprised me though, was the attitude of the person on the till, and (by inference) that of the store.

You see, the ‘bag for life’ was from a different store – so the till person (quoting store/company rules) wouldn’t change it for one from that store.

Oh, you can only change that at those shops, we won’t take them

Which begs the question – why?  If it were me in charge of doing that, then I’d be happy to take a competitor’s bag and give my customer a branded bag advertising my own store/company instead. But no, it seems that each supermarket/store brand will only exchange bags of their own brand, rather than taking those from other stores.

Seems bizarre to me.

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