Sometimes, you see something, and your brain just goes “What?!?” (or words to that effect, but with more swearing) Currently, there seems to be a theme connecting that with both Father’s Day and Star Wars.
Last year, we had the card with Kylo Ren…
[Spoiler from two years ago – Kylo Ren kills his father]
This year, I’ve seen this in Sainsbury’s…
I’m pretty damn sure they haven’t seen the same Star Wars films I have…
Every so often, I’ll see a scenario that just leaves me utterly gobsmacked. Sadly, they’re usually based around security of some sort – for whatever reason, it’s something I’m generally pretty tuned in to, and aware of.
Yesterday’s one was an absolute blinder – and caused by a complete lack of thought/awareness.
While I was walking at lunchtime, the person in front of me was paying a bill over the phone. Using hands-free, so it was all done out loud. (I don’t quite get why some people use hands-free for conversations on mobiles while walking – particularly when they’re still holding the mouthpiece to their mouths anyway. People be weird)
That wasn’t so bad – he was entering the card details using the keypad, so in that aspect it was fairly secure. Not how I’d have chosen to do it, but hey, I’m not one to judge.
The bit where it all went tits up, though, was that the payment line then reads the numbers back to the user, as a confirmation. “If this is correct, press 1“.
It’s a scenario where the developers etc. have thought about how to confirm the card data, and it makes sense to read it back. They’ve just not seen the real-world situations where people then do these things in public, on hands-free speakers. But it meant that – were I a bad person – I’d have all of that guy’s card information (it even read back the CV2 validation number) which I could have made use of.
And in case anyone’s wondering, I did tap him on the shoulder when he’d finished the call, and explained that he really should get that card changed ASAP. If I could hear it, or if he does that on a regular basis, then the card is compromised, and it’s only fair to make him aware of it.
It’s up to him, of course – but the fact I told him his card number, expiry date, and CV2 (correctly – I really do need to get out more) certainly seemed to focus his mind somewhat…
One of the buzzwords in the current (but please God, not much longer) workplace is “Minimum Viable Product“. It basically means “The customer gets what they’ve asked for, and nothing more”. In other words, “Yeah, fuck it, that’ll do”.
It’s a good concept when a business is starting, when you’re writing the first versions, where it’s a product idea and you don’t know if it’ll work, and/or what’s going to be the popular or desired features. So you write the minimum to launch it, make things work without bells and whistles, and find out what people want. It stops you from diving down the wrong path (and yes, mixed metaphors, live with it) and wasting time that’s valuable, that could be better spent on creating the things people do want.
It’s great for a startup, for a new product.
It’s NOT great in any other eventuality, and particularly not for an established product with customers paying shedloads. It leads to inconsistencies, weird functionality, and general oddities. Buttons disappear, sections are different, and it’s all a bit amateur. And that’s exactly what we’ve got.
But can you persuade them? Nope. It’s the buzzword, it’s How Things Must Be.
One of my loves is – as sad as it sounds – stationery. Pens, Inks, and particularly note-pads of various types. I use them a lot in my work, taking notes, keeping track of ideas and projects. Well, that’s how I justify things, anyway.
Recently I’ve been getting savage temptations from a company called Bureau Direct, who have a huge range of everything I love using. I’ve been impressed by their service, their range, and the speed and efficiency of their service. Sadly, their weekly promotional email is like temptation itself.
The most recent addition to my collection arrived over the weekend – a pack of three limited-edition “Field Notes” notebooks called “Shelterwood“.
They’ve managed to get a fine layer of American Cherry wood as the cover – I have *no* idea how they’ve managed it, but they have. The covers are still flexible, but they’re a razor-thin laminate of ‘proper wood’. Naturally, all the covers are different (as you’d expect from wood) and they’re ace. The books aren’t as big as I’d thought they might be – about A6, I’d guess – but that’s fine, and makes them different from my normal notepad-size too.
Since getting the FitBit Flex, I’ve been thinking a lot about technology, innovation, and devices.
Why?
Because actually, despite being useful, the Flex feels something like a backwards step. Despite it still doing a number of things, it’s nowhere near as advanced as it could (and should) be.
Yes, this one device – worn on a strap on the wrist – can detect/monitor motion, whether that be steps, or motion during sleep. It can communicate via Bluetooth with my phone. But really that’s about it. It’s not got GPS to show where I’ve been, it’s not got a display for showing time, heart-rate, or anything else. In essence, it’s a pretty dumb device.
How has this happened? I remember back in the late 80s and early 90s when Casio were bringing out watches galore, and they could do so much more than the Flex. Casio’s corporate history is amazing for the number of innovations and firsts. Their first databank watch was made in January 1984, their first watch with GPS was released in June 1999. Within that time they certainly made watches with thermometers, weather predictions, heartrates, and many others.
So why are we now in some ways less advanced than these watches of 20-odd years ago? Why can’t my Flex also display the time, or be able to monitor my heartrate? Casio did it 20 years ago – it just seems bizarre that we can’t get one device to do all that now.
According to this article, Pantone (they’re ‘the colour people, don’t’cha know?) have decreed that this purple is “the colour of 2014”. (And fuck off, Americans, it’s ‘colour’, not bloody ‘color’)
Now, I like purple as much as the next person – I’d go so far as to say it’s probably my favourite colour. But
This is not proper purple. It’s a kind of wanky lilac, at best. Hell, they’ve not even called it Purple – it’s “Radiant Orchid”, which might as well be a name made up by Dulux.
You know, there are people who get paid for coming up with this kind of shit
And there are people whose job it is to come up with names for paints. I truly hope they feel fulfilled and happy in their work. I’d want to be killing people.
How the blue, blazing, fiddly fuck do you have a “colour of the year”, for shit’s sake?
All told it’s just marketing bollocks of the highest order.
And again, some thoughts about the M1 during the works. This time, it’s about the new electronic signage…
Motorway signage (as well as other road signs) always used to be designed for clarity, so they could be read and understood at distance/speed. However, this doesn’t seem to apply so much to the latest generation of electronic signs.
There are two in particular that are nearly impossible to differentiate at speed.
You can see the problem, I expect – in both cases, the yellow ‘information’ consists of, effectively, a triangle of colour. From a distance, you can’t tell which is which.
It’s probably not massively relevant, I suppose, as both signs indicate “You’re going to be here for a while”. But still, they’re hard to differentiate.
I’m not a massive fan of the advertising world’s “Chip Shop Awards“, although they’re certainly good for making you think.
One particular case in point is the advert in the image below…
Abusive New Zealand Billboard
The text from the advertising agency is :
The Brief : Every year, New Zealand police deal with over 70,000 cases of abuse. But many more cases go unreported. We want to raise awareness for Women’s Refuge, and decrease the number of unreported cases of domestic abuse in New Zealand.
The Solution : Our idea is to create a completely unbranded billboard that makes women feel as though they are being verbally abused while driving. The success of this idea relies on the number of complaints it receives from the public. We then follow it up with a reveal, showing people that while they’re quick to respond to a billboard, they stay silent when the same thing is happening in homes all over the country. We provide a call to action for women to speak up against abuse by calling Women’s Refuge
Over the last few weeks at work (roughly three months, give or take) we’ve been looking at recruiting a graphic designer – it’s the one area where the IT team lack skills, and with a lot of [currently unmentionable] big projects coming up, a designer is going to be a highly relevant part of the role.
What I wanted was a newly-graduated designer, looking for work experience, and getting them some solid commercial experience. I contacted two of the local colleges (including one with whom we’ve had a previous positive experience with getting in a web geek) as well as UEA and the STEP programme, both of whom have services for finding placements for graduates. Like a bell-end, I believed all the media pap about “[x] graduates applying for every job“. What a mistake.
The entire process turned into a nightmare. The colleges didn’t come back with anything – the one we’d previously used didn’t even bother responding – and UEA and STEP between them threw back ten applicants, of whom six were useless from the start, and not even qualified as graphic designers. Three of those had decided that “designing a new site” meant “developing a new site” – which it doesn’t and didn’t – despite us specifying that it was a graphic design role.
Of the four we interviewed, three were incredibly awful. I understand that they’re just out of university, but if that’s the level for recent graduates, it’s a real concern. Even the CVs they sent out were all formulaic and dull – if I’m looking at potential designers, I want to know they’ve got an eye for at least how a CV should look, something “designed” to make it stand out from the pack.
Now maybe it’s me being unrealistic – it’s certainly based on the other graphic designers I know and have worked with before – but if I’m interviewing a designer, I shouldn’t receive a blank look when I ask what things inspire their designs, or to name me a design that they really love. I wouldn’t have cared at that point whether it was something on cars, bikes, office equipment, technology, websites, anything – I just wanted to know what they thought of the industry they’d chosen to be part of, the sphere they had just graduated in. Three of the four responded to both those questions with a look of total incomprehension, no spark, no nothing. Not one of those three could name me even one designer they liked. Me, I could whiff on for ages about certain designers, concepts etc. – I love design, I just can’t draw to save my life.
We have finally found someone who I think will be really good. His work stood out from the first moment – a CV with a design to it, even though I personally hated the image used, it was still designed – and the projects he’d done at university, including his final project which was fantastic. In interview he brought in a portfolio (none of the others had) and could talk about what inspired him, the stuff he liked, the way he worked and so on. It was a reassuring interview after so many let-downs, and I’m really pleased that he’s come through.
It’s been an awesomely frustrating experience – one that’s put me to the edge of saying “Screw it” and going a completely different route. I find it utterly amazing how bad most of the people who applied for the role were. And it’s not even like we were trying to get the role as an internship, which seems to be the new ‘latest greatest’ way of getting work experience. We’re paying the designer – I believe that good work should be rewarded, not got for free as an internship – and while it’s not great money, it’s better than nothing. (We’re using the standard established STEP rates) So it’s not like we’re taking the piss, or taking advantage of the graduates – it just seems like they don’t know what the hell they’re actually doing.